Appointments

For non-urgent medical matters and administrative queries you can now consult online by clicking on the image opposite. 

It will save you time waiting on the telephone.

Emergancy appointments (a medical emergancy that cannot wait)  will be seen the same day if possible, but this appointment may not be at the chosen surgery , the receptionist may ask you what your medical emergancy is regarding to allocate an appropriate clinician.

• Phone us on 01204 525 526 from 8am

To request a routine appointment in the next 7 days:

• use our online system - Patient Access
• phone us on 01204 525 526 , Monday to Friday from 8am
• visit the surgery and speak with a receptionist, Monday to Friday from 8am 
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Please let the surgery know if you cannot attend for your appointment.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system – Patient Access
• phone us on 01204 525 526, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Extended primary care Appoinmemts  for Bolton

You are currently able to book GP and Nurse appointments on weekday evenings from 6:30pm to 9:15pm and Saturdays from 9am to 5pm at Deane Medical Centre.

The appointment must be booked through Deane Medical Centre  were you will be asked whether you consent for a Health Care professional to access your medical records. If this is not agreed you will be unable to use this service.